FREE EU SHIPPING OVER €60  •  ION MK1 KEYBOARD NOW IN STOCK
Shipping Info

FAST. RELIABLE.
TRACKED.

We ship from warehouses in Germany and the US so your gear arrives fast — wherever you play from.

Delivery Times & Costs

Region Method Estimated Delivery Cost
Netherlands Standard 1 – 2 business days FREE
EU (Germany, France, Belgium, etc.) Standard 3 – 5 business days Free over €60 • €4.99 below
United Kingdom Standard 3 – 6 business days €6.99
United States Standard 4 – 7 business days Free over $75 • $7.99 below
Rest of World Standard 7 – 14 business days Calculated at checkout

Order Processing

Orders placed before 14:00 CET on business days are processed the same day. Orders placed after 14:00 or on weekends ship the next business day.

Tracking

Every order ships with full tracking. You'll receive a tracking number by email as soon as your order leaves our warehouse.

Warehouses

EU orders ship from our Germany warehouse. US orders ship from our US warehouse. No customs fees for EU and US customers.

Common Questions

Can I change my shipping address after ordering?

Contact us within 1 hour of placing your order at our contact page. Once the order is processed we can no longer change the address.

My order hasn't arrived — what should I do?

Check your tracking link first. If your order is more than 3 days past the estimated delivery date, contact us and we'll investigate immediately.

Do you ship to PO boxes?

We can ship to PO boxes in most countries. If delivery fails, we'll contact you for an alternative address.

Questions about your order?

CONTACT SUPPORT